Frequently Asked Questions
Do you have minimum order requirements for custom apparel?
No, there are no minimums! At Things Above Custom Apparel, we believe in flexibility and accessibility. Whether you need just one custom t-shirt or a bulk order of 100+, we’re here to help. Our no-minimum order policy is perfect for small businesses, events, clubs, and personal projects.
What printing methods do you use for custom apparel?
We specialize in high-quality, durable printing methods:
- Direct-To-Film
- (DTF) Transfers
These options create vibrant, long-lasting prints and fast turnaround times—perfect for both small and large orders.
What is your turnaround time for custom apparel orders?
Our standard turnaround time is 3 to 10 business days for orders up to 100 pieces. Need it sooner or have a large order? Let us know—we’re happy to work with custom timelines.
Do you offer free shipping?
Yes! We offer free shipping on all orders over $100 within the continental U.S. Enjoy fast, affordable delivery with no extra charges.
What is your return and cancellation policy?
Due to the custom nature of each item, we do not accept returns unless your item is damaged upon delivery.
If there’s a problem with your order, contact us within 10 days and we’ll make it right.
What is the best file format for custom apparel printing?
For the best print results, upload your design as a PNG file with a transparent background, sized exactly how you'd like it printed, and set to 300 PPI.
Need help with formatting? Just add our artwork service and we’ll handle all the design prep for you!
Can you print any design, including explicit or vulgar content?
We maintain a family-friendly and respectful environment. We do not accept designs with explicit, vulgar, or offensive content. All artwork submissions are reviewed to ensure they align with our company values.
Do you reserve the right to refuse service?
Yes. We reserve the right to refuse service or reject any design that we consider offensive, discriminatory, or inappropriate. We aim to provide a respectful and inclusive experience for all our customers and team members.